Terms & Conditions

Effective Date: [Insert Date]

Website: [Insert Website URL]

Overview

This Website is operated by YUDU, a brand initiative of Pidilite Industries Limited ("Pidilite", "Company", "we", "us", or "our"). Throughout the Website, the terms "we", "us" and "our" refer to YUDU and/or Pidilite Industries Limited.

YUDU offers this Website, including all information, tools, features, content, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Website and/or purchasing any products from us, you engage in our "Service" and agree to be bound by the following Terms & Conditions ("Terms"), including those additional terms, policies, and notices referenced herein or available by hyperlink.

These Terms apply to all users of the Website, including without limitation browsers, customers, vendors, merchants, creative contributors, and content submitters.

If you do not agree to all the Terms, you may not access the Website or use any of our products or services.

We reserve the right to update, modify, or replace any part of these Terms by posting updates on the Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of changes constitutes acceptance of those changes.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that:

You are at least 18 years of age; or
You are using the Website under the supervision of a parent or lawful guardian.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws (including intellectual property laws) in your use of the Website or products.

Our products including 3-in-1 Color Pencils, Gel Crayons, Brush Pens, and other art materials are intended solely for artistic and creative purposes. They must be used in accordance with instructions printed on packaging or provided on the Website.

You must not transmit viruses, malware, worms, or destructive code.

Any breach of these Terms may result in immediate termination of access to the Website and cancellation of orders.

Section 2 – General Conditions

We reserve the absolute and unconditional right, at our sole discretion, to refuse service, decline transactions, cancel orders, suspend accounts, or restrict access to the Website or any portion thereof, at any time and for any lawful reason, including but not limited to suspected fraud, violation of these Terms, misuse of products, or unlawful activity.

You acknowledge and understand that any content you submit (excluding payment information) may be transmitted across various networks and adapted to meet technical requirements of connecting devices or platforms. Payment information is always transmitted via encrypted and secure payment gateways in accordance with applicable security standards.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, exploit, or commercially utilize any portion of the Website, its content, branding, product descriptions, product images, design elements, or services without prior express written authorization from Pidilite Industries Limited.

The section headings in these Terms are included for convenience only and shall not affect interpretation, scope, or enforceability of any provision.

Section 3 – Accuracy, Completeness & Timeliness of Information

The information made available on this Website is intended for general informational and commercial purposes only. While we endeavor to ensure that product descriptions, safety details, usage instructions, images, and pricing are accurate and up to date, we do not warrant or guarantee that:

Product descriptions are entirely free from typographical or technical errors;
The display of colors, shades, finishes, or packaging on your screen will precisely match the physical product;
All information is complete, accurate, or current at all times.

Creative and artistic results may vary significantly depending on individual skill, technique, surface application, environmental conditions, and proper adherence to instructions. Any reliance placed on the information provided on this Website is done at your own discretion and risk.

We reserve the right to modify, update, or remove Website content at any time without prior notice and without obligation to update historical information.

Section 4 – Modifications to Products & Prices

Prices of products are subject to change without prior notice. We reserve the right at any time to:

Modify or discontinue any product or product line;
Revise packaging, features, or specifications;
Limit quantities available for purchase;
Withdraw promotional offers;
Cancel orders resulting from pricing inaccuracies or system errors.

We shall not be liable to you or any third party for any modification, price revision, suspension, discontinuation, or withdrawal of any product or service.

Section 5 – Products

Certain YUDU products may be available exclusively online and may be offered in limited quantities. We make reasonable efforts to accurately display product features, safety information, and creative applications.

YUDU art products, including 3-in-1 Color Pencils, Gel Crayons, Brush Pens, and other creative materials, are formulated to encourage artistic expression. Many products are washable and non-toxic when used in accordance with printed instructions.

However:

Products must be used strictly for their intended artistic purpose.
Safety instructions must be followed carefully.
Adult supervision is recommended for children below the age of 12.
Improper use, ingestion, or misuse may lead to unintended consequences.

We reserve the right to:

Restrict sales to specific individuals, geographic regions, or jurisdictions;
Limit quantities per order or per customer;
Discontinue products without prior notice.

We do not warrant that products will meet subjective artistic expectations or specific creative outcomes.

Section 6 – Billing & Account Information

We reserve the right to refuse or cancel any order placed with us.

We may, at our sole discretion, limit or cancel quantities purchased per individual, household, account, payment method, or shipping address.

You agree to provide current, complete, and accurate account information for all purchases. Failure to provide accurate billing or shipping details may result in cancellation or delay of orders.

In the event of cancellation, we may notify you via the email address or phone number provided during checkout.

Section 7 – Optional Tools

The Website may provide access to third-party tools, plug-ins, integrations, or features over which we have no control or monitoring capability.

Such tools are provided on an "as is" and "as available" basis without warranties, endorsements, or representations of any kind. Your use of such tools is entirely at your own risk and discretion.

Future features, services, or technological enhancements introduced on the Website shall also be governed by these Terms.

Section 8 – Third-Party Links

The Website may contain links to third-party websites, platforms, or resources for convenience or additional information.

We do not examine or evaluate the content or accuracy of third-party websites and shall not be responsible for:

Their content or services;
Their privacy practices;
Any transactions or interactions conducted with them.

Accessing third-party websites is done at your own risk.

Section 9 – User Comments, Artwork & Creative Submissions

If you submit reviews, testimonials, artwork, creative entries, ideas, suggestions, or other materials ("Submissions"), you grant Pidilite Industries Limited and YUDU a perpetual, irrevocable, worldwide, royalty-free, transferable, non-exclusive license to use, reproduce, publish, distribute, modify, translate, display, and promote such Submissions in any media for marketing, branding, or commercial purposes.

We are under no obligation to:

Maintain Submissions in confidence;
Pay compensation;
Respond to Submissions.

You agree that your Submissions shall not:

Infringe intellectual property rights;
Contain defamatory, unlawful, or abusive content;
Include malware or malicious code.

You remain solely responsible for the content and accuracy of your Submissions.

Section 10 – Personal Information

Your submission of personal information through the Website, including but not limited to your name, contact details, billing information, shipping address, payment information, preferences, feedback, or any other identifiable data, is governed by our Privacy Policy. The Privacy Policy forms an integral and binding part of these Terms & Conditions.

By using this Website and providing your personal information, you consent to the collection, use, processing, storage, disclosure, and transfer of such information in accordance with our Privacy Policy and applicable laws.

You acknowledge that:

You are providing accurate and lawful information.
You have the authority to share such information.
Any false or misleading information may result in cancellation of orders or suspension of access.

We implement reasonable security safeguards to protect your data; however, transmission of information over the internet is not completely secure. You agree that you provide information at your own risk, subject to our compliance with applicable data protection laws.

For complete details on how we handle your data, please review our Privacy Policy available on this Website.

Section 11 – Errors & Omissions

From time to time, the Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotional offers, shipping charges, estimated delivery timelines, stock availability, or other information.

We reserve the right, without prior notice, to:

Correct any errors or inaccuracies;
Update or change information;
Cancel or refuse orders placed based on incorrect information;
Modify pricing or promotional offers retrospectively in the event of manifest error.

In the event of order cancellation due to an error, any payment received shall be refunded in accordance with applicable policies. We shall not be liable for any inconvenience, loss, or damage arising from such corrections or cancellations.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are expressly prohibited from using the Website or its content:

For any unlawful, fraudulent, or unauthorized purpose;
To solicit others to perform unlawful acts;
To violate intellectual property or proprietary rights of Pidilite or third parties;
To harass, defame, intimidate, abuse, or discriminate against individuals or groups;
To upload, transmit, or distribute viruses, malware, spyware, or malicious code;
To attempt unauthorized access to systems, servers, or data;
To collect or track personal information of others without lawful authority;
To interfere with or circumvent security features of the Website.

Violation of these provisions may result in immediate termination of access, cancellation of orders, legal action, and reporting to relevant authorities where appropriate.

Section 13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Website will be uninterrupted, timely, secure, or error-free. All products and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.

Creative and artistic results depend on individual skill, technique, and usage. We do not guarantee specific artistic outcomes or satisfaction.

To the maximum extent permitted under applicable law, Pidilite Industries Limited, its directors, officers, employees, affiliates, agents, contractors, licensors, and service providers shall not be liable for:

Direct or indirect damages;
Loss of profits, revenue, goodwill, or business opportunity;
Loss or corruption of data;
Consequential, incidental, punitive, or special damages;
Claims arising from artistic dissatisfaction or subjective expectations.

Our total aggregate liability in connection with any claim shall not exceed the amount actually paid by you for the specific product giving rise to such claim.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Pidilite Industries Limited, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, licensors, contractors, and service providers from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

Your breach of these Terms;
Your misuse or improper handling of products;
Your violation of applicable laws or regulations;
Your infringement of intellectual property or other rights of any third party;
Content or submissions provided by you.

This indemnification obligation shall survive termination of your use of the Website.

Section 15 – Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable, such provision shall be enforced to the maximum extent permissible under applicable law.

The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

Section 16 – Termination

These Terms shall remain effective unless terminated by either you or us. You may terminate these Terms by discontinuing use of the Website.

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website without prior notice if we reasonably believe that you have violated any provision of these Terms or applicable law.

Upon termination:

Your right to access the Website shall cease immediately;
Outstanding obligations, including payment and indemnification obligations, shall survive;
We may cancel pending orders at our discretion.

Termination shall not affect rights or liabilities accrued prior to termination.

Section 17 – Entire Agreement

These Terms, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Pidilite Industries Limited with respect to your use of the Website.

They supersede any prior agreements, communications, representations, or understandings, whether oral or written, relating to the subject matter.

Section 18 – Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or any products purchased shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra.

You expressly consent to such jurisdiction and waive any objection to venue.

Section 19 – Changes to Terms

We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms at any time.

Updates will be posted on this Website with a revised "Effective Date." It is your responsibility to review these Terms periodically.

Your continued access to or use of the Website following the posting of changes constitutes your acceptance of such changes.

Section 20 – Contact Information

For questions, concerns, or clarifications regarding these Terms & Conditions, please contact:

YUDU – Pidilite Industries Limited

Address: Pidilite Industries Ltd, Ram Krishna Mandir Road, Kondivita, Marol, Andheri East, Mumbai, Maharashtra 400059

Email: [Insert Email]

We will make reasonable efforts to respond to inquiries in a timely manner.